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Quick-wittedness can be learned! Being quick-witted helps to react constructively in important conversation situations such as presentations, in meetings, during negotiations and especially on the phone. In this seminar, you will learn to respond appropriately to so-called "killer phrases" and verbal attacks. This will make you appear more confident and radiate more competence and self-confidence. With the help of many practical examples and exercises, you will train your repartee and always have the right answers ready.
Dealing with aggression and destructive interlocutors:
Being quick-witted in different situations: