Logo

Negotiation: Sales Meets Procurement

You are here: Programs & Courses » Open Certificate Courses » Sales & Procurement » Negotiation: Sales Meets Procurement

This Page

Maximize Your Company's Potential

Sales and procurement are the Tom and Jerry of negotiations: Both are essential to business, yet often at odds, whether as colleagues within the same organization or as buyers and suppliers in external exchanges. By better understanding each other's perspectives and negotiation strategies, sales and procurement professionals can unlock significant business potential. This course is appropriate for managers, sales and procurement professionals who want to improve their skills and negotiation results, business leaders who oversee sales and procurement functions, and talents being developed for such positions in their organizations.

Key Facts

Program Structure


One on-campus module

Program Duration


Online kickoff on March 5, 2026, 3-4 PM CET

3 days, March 17-19, 2026

Location


On site, Mannheim, Germany

Language


English (German in case the entire cohort is German-speaking)

Course Fee


€ 3,500, early-bird price €2,900 if you register by January 16, 2026

Prerequisites


Good English language skills

Credits


Certificate awarded by Mannheim Business School

Reputation


Best ranked German business school

Secure Your Seat And Save €600!

Register until Jan 16, 2026 to benefit from our early-bird price of €2,900!

Program Description

"Negotiation: Sales Meets Procurement" teaches fundamental concepts and techniques relevant to B2B negotiations. The program places particular emphasis on switching between the perspectives of sales and procurement, as well as between psychology and strategic (game theoretical) reasoning.

You will gain valuable insights and practical skills to enhance your negotiation effectiveness and drive value in diverse business interactions. The event offers a platform for discussions and networking with and between colleagues from sales and procurement departments.

Objectives

  • Develop expertise in advanced negotiation techniques applicable to a broad range of negotiation scenarios, both within and outside of your organization.
  • Acquire comprehensive theoretical knowledge of the economic and psychological mechanisms underlying negotiations to analyze complex negotiation situations and develop tailored negotiation designs.
  • Master the practical negotiation toolkit to prepare and successfully lead negotiations from both sales and procurement perspectives, while considering the counterparty’s logic and objectives.
  • Enhance self-awareness of your personal negotiation style and the psychological factors influencing negotiation dynamics, enabling better self-reflection and self-control and management of counterparty behavior.
  • Cultivate a strategic mindset and the ability to continuously refine your negotiation skills, fostering ongoing professional development in this critical business competency.

Schedule and Course Contents

  • DAY 1: THE SALES PERSPECTIVE

    Introduction to professional and responsible selling

    • Overview of the phases of a sales conversation
    • Customer needs in sales

    Asking the (right) questions

    • Change of perspective: from products and services to problem solving
    • Situational questions
    • Problem questions
    • Implication questions
    • Benefit/solution questions

    Demonstrating capability

    • Features, advantages, and benefits
    • Preventing & handling objections

    Obtaining commitment

    Sales: Relevance today and in the future

  • DAY 2: THE BEHAVIORAL PERSPECTIVE

    Me as a negotiator

    • Understanding psychological mechanisms that are used consciously and unconsciously in negotiations
    • Reflection on one's own negotiation "personality" and the possibilities for personal development
    • What type of negotiator am I?
    • How do I control and change my emotions... and those of my counterpart?

    Influencing my counterpart

    • Competitive approach using psychological tactics, split second persuasion, psychological mechanisms of unconscious influence
    • What characterizes convincing arguments?
    • How to construct a persuasive argumentation?
  • DAY 3: THE PROCUREMENT PERSPECTIVE

    Introduction to Competitive Negotiation Setups

    • Bilateral Negotiations
    • Preferred Supplier Negotiations
    • Competitive Awardings

    Bilateral Negotiations     

    • Three levels of a bilateral negotiation
    • Strategy
    • Tactics
    • Technique
    • AI in bilateral negotiations: empirical evidence

    Bilateral Negotiations with Alternatives     

    Multilateral Negotiations  

    • The Competitive Awarding Process
    • Analysing competition
    • Establishing comparability
    • Defining rules
    • Creating commitment
    • Engaging in communication
    • AI in multilateral negotiations: examples & empirical evidence

Lecturers

Prof. Dr. Florian Kraus

Florian Kraus is Professor of Marketing, Dr. Werner Jackstädt Endowed Chair at the University of Mannheim, and Academic Director of the Mannheim Part-Time and Full-Time MBA Program at Mannheim Business School.

Professor Kraus' current research focuses on frontline employees' behavior and performance. He also conducts research on house brands, motivation, and organizational identification in the context of services marketing and sales management. 

Prior to joining the University of Mannheim he worked as an Assistant Professor at the Ruhr-University in Bochum. Florian Kraus obtained his Ph.D. from the Philipps University in Marburg and held a research position at the University of Houston, Texas, USA. He has substantial experience conducting marketing research with companies in the B2B sector as well as service firms.

Dr. Ingo Bayer

Dr. Ingo Bayer is Managing Director of the Faculty of Business Administration and Head of Finance at Mannheim Business School. He holds a Masters Degree and a PhD from the University of Mannheim and is a member of various professional bodies like the Committee d’Orientation Strategique Ecole de Management, Université Straßbourg. He has a wealth of experience in negotiating within and outside the university sector as well as consulting experience in various industries. He teaches negotiations particularly from a psychological and micro-political perspective and the effects on the negotiator on a personal level.

Prof. Dr. Christian Steiner

Prof. Dr. Christian Steiner is Professor of Economics at Dortmund University of Applied Sciences and Arts and a Senior Advisor in the area of “Advanced Negotiations” at Kerkhoff Consulting – Part of Interpath. He obtained his Ph.D. in Economics from WHU – Otto Beisheim School of Management and holds a master’s degree in Economics  from the University of Bonn. Previously, he was Head of Corporate Planning at Vodafone Germany and served as Customer Group Leader with overall responsibility for key accounts of Johnson & Johnson and L’Oréal Germany. At REWE Group, he managed strategic projects in Inhouse Consulting. He has industry experience in the consumer goods, retail and telecommunications sectors, complemented by activities in higher education, automotive and transmission networks. He has developed and implemented procurement and sales strategies with a total volume of more than €8 billion, including major infrastructure projects and new sales models in telecommunications.

Alexander Bergmann

Alexander Bergmann is Managing Director at Interpath which acquired Kerkhoff Consulting in 2025. As Head of Negotiations he is responsible for Interpath’s Advanced Negotiation practice. He has negotiated more than €40 billion across different sectors on both sides of the negotiating table (procurement & sales).

He and his team apply scientific insights from Game Theory, Auction Theory, Mechanism Design and Behavioral Economics to top negotiations of Interpath’s clients. Approaches vary depending on the competitive setting, all the way from competitive tenders to monopoly negotiations.

Upcoming Masterclasses

TextImage--NoMarginTop

Get a real feel for our training approach at Mannheim Business School!

The Mannheim Masterclass Series brings fresh input to the table: compact, practical, and thought-provoking. In just one hour, leading academics and practitioners unpack some of the most relevant business topics of today, offering new perspectives, frameworks, and impulses you can take straight into your work. 

Participation is free of charge. Sessions take place online. Explore all sessions here.

Overview

  • For managers as well as sales and procurement professionals who want to improve their skills and negotiation results, business leaders who oversee sales and procurement functions, and talents being developed for such positions in their organizations.
  • Good English skills required (course language is English, German will only be used if the entire cohort is German-speaking)
  • Venue: MBS Study & Conference Center, Mannheim Palace
  • Three-day intensive on-campus program
  • Online kick-off (March 5, 2026, 3-4 PM CET); Course period: Tuesday, March 17 - Thursday, March 19, 2026
  • Certificate awarded by Mannheim Business School
  • Registration is possible until March 2nd. Course fee: € 3,500. Early-bird price €2,900 if you register by January 16, 2026.
  • Alumni and participants at Mannheim Business School, their spouses and co-habiting partners, and alumni, staff and participants of the University of Mannheim are eligible for a 20% discount.

Registration

In order to register, please write an e-mail to our our MBS Open Courses & Certificates Team (ee@mannheim-business-school.com). They will also be happy to answer your questions about the course.

Contact Person

MBS Open Courses & Certificates Team

Downloads

  • Registration Form Sales Meets Procurement
    Download (PDF, Size: 1.14 MB)
  • Factsheet Negotiation: Sales Meets Procurement
    Request Information (PDF, Size: 1.86 MB)

MANNHEIM BUSINESS SCHOOL (MBS)

Located in the heart of the German and European economy, Mannheim Business School (MBS), the umbrella organization for management education at the University of Mannheim, is considered to be one of the leading institutions of its kind in Germany and is continuously ranked as Germany’s #1.

MBS MERCHANDISE SHOP

MBS Merchandise Shop Image