Mannheim Business School

Negotiation: Sales Meets Procurement

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Maximize Your Company's Potential

Sales and procurement are the Tom and Jerry of negotiations: Both are essential to business, yet often at odds, whether as colleagues within the same organization or as buyers and suppliers in external exchanges. By better understanding each other's perspectives and negotiation strategies, sales and procurement professionals can unlock significant business potential. This course is appropriate for managers, sales and procurement professionals who want to improve their skills and negotiation results, business leaders who oversee sales and procurement functions, and talents being developed for such positions in their organizations.

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Key Facts

Program Structure


One on-campus module

Program Duration


Next program dates to be announced.

Be the first to know

Location


On site, Mannheim, Germany

Language


English (German in case the entire cohort is German-speaking)

Course Fee


Regular: € 3,500

Early-bird & alumni discounts available

Prerequisites


Good English language skills

Credits


Certificate awarded by Mannheim Business School

Reputation


Best ranked German business school

Program Description

"Negotiation: Sales Meets Procurement" teaches fundamental concepts and techniques relevant to B2B negotiations. The program places particular emphasis on switching between the perspectives of sales and procurement, as well as between psychology and strategic (game theoretical) reasoning.

You will gain valuable insights and practical skills to enhance your negotiation effectiveness and drive value in diverse business interactions. The event offers a platform for discussions and networking with and between colleagues from sales and procurement departments.

Objectives

  • Develop expertise in advanced negotiation techniques applicable to a broad range of negotiation scenarios, both within and outside of your organization.
  • Acquire comprehensive theoretical knowledge of the economic and psychological mechanisms underlying negotiations to analyze complex negotiation situations and develop tailored negotiation designs.
  • Master the practical negotiation toolkit to prepare and successfully lead negotiations from both sales and procurement perspectives, while considering the counterparty’s logic and objectives.
  • Enhance self-awareness of your personal negotiation style and the psychological factors influencing negotiation dynamics, enabling better self-reflection and self-control and management of counterparty behavior.
  • Cultivate a strategic mindset and the ability to continuously refine your negotiation skills, fostering ongoing professional development in this critical business competency.

Schedule and Course Contents

  • Potential-based B2B Sales Management & AI in Sales

    • Connection between corporate strategy, sales strategy and sales KPIs
    • Customer differentiation as the basis of potential-based sales management
    • Importance of AI in sales: Current studies and forecast
    • Typical use cases and practical examples
    • AI-based lead generation research and qualification

    Hands-on professional and responsible selling

    • LiveCase simulation for revenue generation
    • Lead generation & qualification
    • Needs discovery & assessment
    • Present solutions
    • Negotiate and close
    • Repeat business & referrals
  • Me as a negotiator

    • Understanding psychological mechanisms that are used consciously and unconsciously in negotiations
    • Reflection on one's own negotiation "personality" and the possibilities for personal development
    • What type of negotiator am I?
    • How do I control and change my emotions... and those of my counterpart?

    Influencing my counterpart

    • Competitive approach using psychological tactics, split second persuasion, psychological mechanisms of unconscious influence
    • What characterizes convincing arguments?
    • How to construct a persuasive argumentation?
  • Introduction to Competitive Negotiation Setups

    • Bilateral Negotiations
    • Preferred Supplier Negotiations
    • Competitive Awardings

    Bilateral Negotiations     

    • Three levels of a bilateral negotiation
    • Strategy
    • Tactics
    • Technique
    • AI in bilateral negotiations: empirical evidence

    Bilateral Negotiations with Alternatives     

    Multilateral Negotiations  

    • The Competitive Awarding Process
    • Analysing competition
    • Establishing comparability
    • Defining rules
    • Creating commitment
    • Engaging in communication
    • AI in multilateral negotiations: examples & empirical evidence

Lecturers

Prof. Dr. Florian Kraus

Florian Kraus is Professor of Marketing, Dr. Werner Jackstädt Endowed Chair at the University of Mannheim, and Academic Director of the Mannheim Part-Time and Full-Time MBA Program at Mannheim Business School.

Professor Kraus' current research focuses on frontline employees' behavior and performance. He also conducts research on house brands, motivation, and organizational identification in the context of services marketing and sales management. 

Prior to joining the University of Mannheim he worked as an Assistant Professor at the Ruhr-University in Bochum. Florian Kraus obtained his Ph.D. from the Philipps University in Marburg and held a research position at the University of Houston, Texas, USA. He has substantial experience conducting marketing research with companies in the B2B sector as well as service firms.

Dr. Ingo Bayer

Dr. Ingo Bayer is Managing Director of the Faculty of Business Administration and Head of Finance at Mannheim Business School. He holds a Masters Degree and a PhD from the University of Mannheim and is a member of various professional bodies like the Committee d’Orientation Strategique Ecole de Management, Université Straßbourg. He has a wealth of experience in negotiating within and outside the university sector as well as consulting experience in various industries. He teaches negotiations particularly from a psychological and micro-political perspective and the effects on the negotiator on a personal level.

Prof. Dr. Christoph Bode

Prof. Dr. Christoph Bode is a full professor at the Business School of the University of Mannheim and holds the Endowed Chair of Procurement. He obtained his Ph.D. from WHU – Otto Beisheim School of Management and his Habilitation from the Swiss Federal Institute of Technology Zurich. He holds a master's degree in business engineering from the University of Karlsruhe and master's degrees in industrial engineering and in management from the Grenoble Institute of Technology in France. Prior to joining the faculty in Mannheim, he served at the Department of Management and at the Center for Economic Research at Tilburg University in the Netherlands and at the Department of Management, Technology, and Economics at ETH Zurich. 

Teaching and research interests lie in the areas of procurement, supply chain, logistics, and operations management with a special focus on risk and disruptions, interfirm relationships, innovation and entrepreneurship, sustainability, and strategies and performance. His research in these areas has been published in multi-disciplinary management journals. Several of his studies have received awards. Prof. Bode serves as an associate editor for leading international journals and as a frequent ad-hoc reviewer for other leading journals and conferences. He is a member of the Complex Adaptive Supply Networks Research Accelerator and of the academic advisory council of the Association Supply Chain Management, Procurement and Logistics.

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Participation is free of charge. Sessions take place online. Explore all sessions here.

Registration and Course Fees

  • The regular course fee is €3,240, early-bird discount will be available. 
  • 20% discount for spouses and co-habitants of alumni and participants at Mannheim Business School as well as alumni, staff and participants of the University of Mannheim.
  • Good to know: Tax offices usually recognize costs for your further education if they are job-related. Depending on your tax status in Germany, you may claim up to 50% of the tuition fee and related travel expenses on your annual tax return. Outside of Germany, please check details with a tax advisor in your country of residence. Please note: Each federal state in Germany has regulations on educational leave. Check here to see which regulations apply in your federal state and get in touch with us to discuss your individual situation.

Contact Person

Ramona Delić
Manager Open Courses & Certificates

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